Unknown Golf

Privacy Policy

Last updated: January 20, 2023

This Privacy Policy (“Policy”) describes how UKG Technology LLC, an Arkansas limited liability company d/b/a Unknown Golf (“Company”) collects, uses, protects and shares personal information of users of the web-based application (the “App”) and users of its website, www.unknowngolf.com (collectively with the App, the “Site”) and the choices users have with respect to their personal information we manage. Through the Site, Unknown Golf provides a platform for golf tournament and league management, live golf game scoring, and individual and group on-course competition (“Services”). By using the Service and accessing the Site, you acknowledge that you accept the privacy policies and practices set forth herein. If you do not accept these policies and practices, then you should not use the Service.

This Privacy Policy applies to our Customers and Users. A Customer is an entity with which we have a commercial relationship. This is typically a private golf club, a public golf facility, or a resort, but could include a golf league or other golf organization.

A User is an individual who accesses and/or uses the Services and for whom we may collect, retain and process User Data, which includes personally identifiable information and other information as explained more fully in this Policy.


We respect your information, and our goal is to collect as little user information as possible while still providing a quality service to you. We receive and store information about you in a range of ways and the information you provide to us varies depending on your purpose in interacting with our Services.

Most guests of our site provide information in the following ways:

  • Information You Give Us. We collect information from you that help identify you, including your name and your email address, email settings, password, telephone number, birthdate, photographic image, profile information as well as other information you directly give us on our Site, like your handicap, so that we can provide a customized and personal user experience for you and so that we can provide products, services and events that you have requested to you. If you sign up for events, we will also collect information about your participation in those events, which may include your location information during those events. If you communicate with other users of the Site or provide content to the Site, we will also store and process those communications and materials.
  • Information We Get From Customers and Others. We may get information about you from other sources, like a Customer organizing a golf tournament, game, or similar event. This information may include personally identifiable information, such as your name and email address, potentially along with other information, before you create an account with us. User data may be provided by Customers on behalf of Users via spreadsheets or other similar documents. We may add this information to information we get from our Site.

    The Customer is responsible for obtaining all legally required consents and authorizations from Users before supplying User Data to us.
  • Information Automatically Collected. We automatically log information about you and your computer or device. For example, when visiting our Site, we log IP address, date and time of access, location information, browser information, operating system information and information about your use of and actions on our Site. While you use the Services, we also collect information related to how you interact with us, such as your path through our Site. This information allows us to update our services and learn how we can better equip the Site to serve you.  Finally, we may receive information from you, like a confirmation, when you open emails from us. This confirmation helps us make our communications with you more interesting and helps us improve communications.
  • Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. Cookies are useful in keeping you signed in to our Site.  

You may set your browser or device not to accept cookies. However, in a few cases, some of our website features may not function as a result.


Some of your interactions on the Site may be public.  These interactions are immediately viewable by other users of this Site.  If you add content to the Site, this content may also be viewable by other users of this Site.

We do not sell or trade your personal information with others.  We may share personal information as follows with GDPR-compliant third parties:

  • We may share personal information with your consent. For example, you may let us share personal information with others for events, like golf tournaments, league events, and challenges. If you are participant in a golf event, we will share location-related personal information as a result. League and tournament information may also be broadcast through event-specific ways, like through digital leaderboards viewable by the public during the event. Your participation in an event, league, or challenge constitutes your consent to disclosure of personal information in connection with such event, league, or challenge.
  • We may share your handicap information, your golf statistics, and your personal information with the United States Golf Association for handicap reporting and calculation purposes if you have linked your USGA GHIN account with your Unknown Golf account.  If you do not wish for us to share this information, please turn off this feature in your account settings at www.unknowngolf.com.
  • We may share aggregate or anonymous data (including data that has had personally identifying characteristics, like your name or address, removed) with third parties for advertising purposes, for events, services, or products, and as part of providing our Services.
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information for legal, protection, and safety purposes.
    - We may share information to comply with laws.
    - We may share information to respond to lawful requests and legal processes.
    - We may share information to protect the rights and property of Unknown Golf, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    - We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

•   We may share information with those who need it to do work for us.


We rely on third parties to process credit card transactions. Currently, we use the service of Stripe, Inc. For more information on Stripe's privacy practices, please refer to the Stripe Privacy Policy.


Your information collected through the Site is processed in the country in which Unknown Golf service providers maintain facilities. If you are based in the United States and use our Site, you consent to have your data processed by Unknown Golf in the United States. International clients have differing needs based on their country of origin and we provide custom storage and processing solutions to meet those requirements.

Unknown Golf maintains strict administrative, technical and physical procedures to protect information processed via our servers. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard technology, including but not limited to data encryption and physical access controls to safeguard the information we collect from you.

We maintain your information while you have an account with our Site. When we no longer require your information to maintain your account, we will delete it. We will delete all of your personal data if you request us to do so by emailing us at privacy@unknowngolf.com.


Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your account and our business dealings with you.

You may send requests about personal information to our Contact Information below or to privacy@unknowngolf.com. You can request to change contact choices, opt-out of our sharing with others, and update your personal information through your account profile or through contacting us at privacy@unknowngolf.com.

We mentioned above that you can make choices about cookies. You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.



If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, refer to our Privacy Notice for California Residents.


We mention above that the Site is hosted in the United States and our headquarters is in the United States. If you are visiting the Site from outside the United States, information we collect about you will be transferred to, stored and processed in the United States in accordance with this Policy and applicable U.S. laws.

Please note that data protection and other applicable laws of the United States may differ from the data protection or consumer protection laws in your country. By using the Service, you acknowledge and consent to transfer of your information to our facilities as described in this Policy.

For our international users, any questions or concerns regarding the collected information, use or disclosure of your information should be directed to privacy@unknowngolf.com. Once we receive and confirm your verifiable consumer request, we will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Policy.


The Unknown Golf Site is not intended for children under 13 and we do not knowingly collect personally identifiable information directly from children without parental consent. Please contact us at privacy@unknowngolf.com if you believe we have inadvertently collected personal information from a child under 13 so that we may delete such data as soon as possible.


We welcome your comments or questions about this privacy policy. You may contact us at privacy@unknowngolf.com.


The Services and our business may change from time to time. As a result, at times it may be necessary for Unknown Golf to make changes to this Privacy Policy. Unknown Golf reserves the right to update or modify this Privacy Policy at any time and from time to time. We will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site of any material changes to this Privacy Policy. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.