For Clubs & Groups / FAQ

Questions, meet answers.

We’ve been doing this for quite some time so we’ve pulled together some of the more common questions we get asked.

What is a "Community" on Unknown Golf?
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A Community on Unknown Golf is your own Personal Instance for a group of Players and Events. A Community can be for your regular weekend game with a group of players or a traditional League that plays every Thursday night. After joining Unknown Golf you can create your League.

Does Unknown Golf show ads?
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No – Unknown Golf does not have or show any ads. We do allow for you to have sponsors for your Events and display the sponsor's logo in multiple places.

Is customer support 24/7?
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Unknown Golf provides 24/7 support by phone and email. Have more questions on our support? Email us support@unknowngolf.com

Does Unknown Golf track standings like the FedEx Cup Points?
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Yes – Unknown Golf allows you to configure custom Standings by points (or $$) awarded for an Event with features to show a Total or Average and exclude / Limit the Events.

How long does it take to learn Unknown Golf as a Community leader?
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Our help section has videos to walk you through how to get started with Unknown Golf and our support is available to you 24/7 for questions. Typically after about 30 days, Community Leaders have experienced all the scenarios and rarely need assistance from Unknown Golf support. If you would like a Live Demo of Unknown Golf via Zoom that walks through the set up of your Community and first event, contact us support@unknowngolf.com

Do my players need to register themselves with Unknown Golf?
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A Community on Unknown Golf is your own Personal Instance for a group of Players and Events. A Community can be for your regular weekend game with a group of players or a traditional League that plays every Thursday night. After joining Unknown Golf you can create your League.